Agent Permissions

Item	Permissions
Activity Type	View
Audit Actions	View
Case	Add, Change, View, Start, Record Decision, Cancel, Archive
Case Activity	Add, Change, View, Start Activity, Record Decision
Case Address	Add, Change, View, Delete
Case Basic Details	Add, Change, View
Case Birth Details	Add, Change, View
Case Document	Add, Change, View
Case DBS Details (the config the Subject chooses, who verified etc)	Add, Change, View
Case Driving Licence	Add, Change, View
Case Other Name	Add, Change, View, Delete
Case Passport	Add, Change, View
Content Type	View
Case Activity Decision	View
Case Decision	View
Customer	View
Customer Auth Settings	View
Customer Entitlement	View
Customer Payment Settings	View
Customer Settings	View
Segment	View
Flag	View, Change, Clear, Reactivate
Portal Payment	View
Product Payment	View
Product Payment Intent	Add, Delete, View
Transaction	View
Transaction Collector	View
Process	View
Cycle	View
Registration Portal	View
Subscription	Add, Change, View, Run
Registration Portal Cycle	View
DBS Update Details	Add, Change, View
Subject	Add, Change, View, Archive
User Role	View

Admin Permissions

Item	Permissions
Activity Type	View
Content Type	View
Case Activity Decision	Add, Change, View
Case Decision	Add, Change, View
Customer	Change, View, Change Ops Access
Customer Auth Settings	Change, View
Customer Entitlement	View
Customer Payment Settings	View
Customer Settings	Change, View
Segment	Add, Change, View, View All
Document Collector	View
Pricebook Entry	View
Pricebook Transaction	View
Transaction Collector	View
Process	Add, Change, View
Process Config	Add, Change, View
Cycle	Add, Change, View
Registration Portal	Add, Change, View
Registration Portal Cycle	Add, Change, View
Subject Activity Consent	View
Product User	Add, Change, View
User Role	View

Item	Permissions
Customer Payment Settings	View, Change
Product Payment	View, Change
Product Payment Intent	Add, Add External Product Payment Intent, Change, Delete, Delete External Product Payment Intent, View

Item	Permissions
Activity Type	View, Error Stats
Case	Request Customer Decision, Record Decision, Cancel
Case Activity	Request Customer Activity Decision, Record Activity Decision, View All Activities
DBS Config	View, Add, Delete, Change
Content Type	View
Customer	Add, Change, View, Delete, View All, Ops Access
Customer Auth Settings	Change, View
Customer Entitlement	Add, Change, View, Delete
Customer Payment Settings	Change, View
Customer Service Settings	Change, View
Customer Settings	Change, View
Customer Segment	Change, View
Portal Payment	View All Portal Payments, Refund Portal Payment, View All Product Payments, Refund Product Payment
Product Payment Intent	View All, Refund
Process	View All
Pricebook	Add, Change, View, Activate
Pricebook Entry	Add, Change, View
Service API Call	View
Product User	Add, Change, View, View All
Users Role	View