Council Guides - Results

Cases and Case Activities
TABLE OF CONTENTS What is a Case What is a Case Activity? Types of Case Activity Starting a Case Agent initiated Cases Registration Portals Subscrip...
Fri, 10 Jul, 2026 at 3:21 PM
Outstanding Activities
TABLE OF CONTENTS What are Outstanding Activities How to complete Outstanding Activities What are Outstanding Activities The Outstanding Activities li...
Fri, 10 Jul, 2026 at 3:23 PM
Decisions
TABLE OF CONTENTS What are Decisions? When can Decisions be Used? Recording Decisions Who can use Decisions? Automatic Decisions Case Activity Auto...
Fri, 10 Jul, 2026 at 3:26 PM
Flags
TABLE OF CONTENTS What are Flags? Flag Views Top Bar Indicator Flag List View Case Detail Screen Filter Case List View Clearing a Flag Reasons fo...
Fri, 10 Jul, 2026 at 3:28 PM
Cycles and Subscriptions
TABLE OF CONTENTS What is a Cycle? What is a Subscription? Creating a Cycle Starting a Subscription Registration Portals Managing Subscriptions En...
Fri, 10 Jul, 2026 at 3:29 PM