An escalation is not something that we can do. The Disclosure and Barring Service (DBS) raise escalations internally. If a drivers check has been stuck in Stage 4 with the Police for 61 days or more then the DBS can raise an escalation. 

 To start this process, the driver would need to contact the DBS on 0300 0200 190, selecting Option 2 and then 1. The DBS will then start an investigation into why their check is taking so long. This generally resolves the issue. The DBS may need further information or they could have an internal query.

In rare situations an Emergency Escalation can be raised. These are reserved for people facing severe difficulties as a result of an outstanding check. There is no guarantee that an escalation of this type can be raised.