DBS Checks

Frequently asked questions about the DBS Check process

What are manual DBS certificates? Can I use them ‘instead’ of an Enhanced DBS certificate?
Manual certificates are used in rare circumstances when an automated DBS certificate cannot be issued. A manual certificate looks different to an automated ...
Fri, 15 Oct, 2021 at 1:13 PM
What ID documents does a driver need to send?
Applicants need to send 3 ID documents in total to TaxiPlus. The most popular ones are a driving licence, passport/biometric residence permit and a utility ...
Fri, 15 Oct, 2021 at 1:15 PM
How do I Track a DBS in Progress?
Find the case on the product and click on the DBS Enhanced case activity. This will bring up ‘application details’ to the left of th screen. You will be abl...
Fri, 15 Oct, 2021 at 1:18 PM
Where do drivers apply for their DBS Check?
Drivers need to follow the link below and select which council they will be applying for: https://www.taxiplus.co.uk/im-a-driver
Fri, 15 Oct, 2021 at 1:19 PM
Can you escalate a case to the DBS?
An escalation is not something that we can do. The Disclosure and Barring Service (DBS) raise escalations internally. If a drivers check has been stuck in S...
Fri, 15 Oct, 2021 at 1:27 PM
How do drivers apply for the update service?
Signing up for the DBS Update Service is very easy to do. All it involves is entering some personal information into the Disclosure and Barring Service’s sy...
Fri, 15 Oct, 2021 at 1:27 PM