With important documents such as passports and driving licences, there are certain validations in place in our web apps to ensure that we are submitting the correct information.
If you are receiving an error message, it will often explain what the problem is. Below are the validation rules that we follow when collecting Passport and Driving Licence details:
Passport Validations
The following validations are in place for all passports:
You can only put past dates on issue date
You can only put future dates on expiry date
The date of birth has to match the Subject record
The issue date cannot be before the date of birth
No more than 11 digits
Cannot accept invalid digits, for example, punctuation
Driving Licence Validations
The following validations are in place for all driving licences:
You can only put past dates on issue date
You can only put future dates on expiry date
The date of birth has to match the Subject record
The issue date cannot be before the date of birth
And the following are in place for UK Driving licences:
A UK driving licence number is a 16-character code made up of your surname, date of birth, initials, and random digits.
The format is as follows:
The first five characters of your surname
Followed by two digits for your year of birth
Two digits for your month of birth (with 5 added to the first digit for females),
Two digits for your day of birth,
Two initials of your forenames (or a 9 if you have no middle name),
and then a random digit followed by two computer-generated check digits
IF you are receiving an error message when completing the driving licence number, ensure that the date of birth on your account, and any first and middle names, are correct. Often, a middle name is not stated on the account, which will create an error at this point.