DBS Checks

FAQs about DBS Checks

How do I apply for a DBS?
If you need to start your application for a DBS Check all you need to do is go to the ‘I’m a driver’ page. Once you’re on that page, you can use the search...
Fri, 1 Oct, 2021 at 4:51 PM
How to log in to fill in DBS form?
Within 1 hour of purchasing your check, you will receive either 2 or 3 emails depending on the Council you are working for. The email from donotreply@employ...
Fri, 1 Oct, 2021 at 4:01 PM
Can I complete the application on a mobile device?
You can complete your application on a mobile device, but we don’t recommend it. Most applicants’ problems are resolved simply by using a computer. If you ...
Fri, 1 Oct, 2021 at 3:54 PM
I have more than one first name, what do I do?
When ordering your check, we only need your first name and surname. This is not the application form. If you include middle names it can cause delays.  ...
Fri, 1 Oct, 2021 at 4:55 PM
I’ve not lived in the UK for 5 years, what can I do?
If you have not lived in the UK for at least 5 years, there may be a specific process you need to follow for your licensing authority. You need to speak to ...
Fri, 1 Oct, 2021 at 4:51 PM
I can’t remember my 5-year address history, what do I do?
Providing 5 years’ worth of addresses is a minimum requirement for the Enhanced DBS check. You don’t need to provide the exact date, but month and year is r...
Fri, 1 Oct, 2021 at 3:59 PM
I’ve sent my documents but not received my E-reference number, what next?
If you haven’t received your E-Reference number, it means part of your application is incomplete. You need to make sure you have completed every step on you...
Fri, 1 Oct, 2021 at 4:57 PM
How do I track my application?
Within 24 hours of your application being submitted you will receive an email from the Disclosure and Barring Service. This email will contain your ‘E-refer...
Fri, 1 Oct, 2021 at 3:55 PM
How can I speed up my DBS?
Unfortunately, you can’t. There is no fast-track procedure for the DBS. Once an application has been submitted to the Disclosure and Barring Service all you...
Fri, 1 Oct, 2021 at 3:59 PM
I received an email saying my certificate is on its way, where is it?
The Disclosure and Barring Service will post the certificate to the address stated on the application form. They advise that this can take up to 14 days. ...
Fri, 1 Oct, 2021 at 4:03 PM